Subprocessor List

Last updated: April 12, 2026

RunMyStore AI uses the following sub-processors to deliver the Service. This list is maintained pursuant to our Data Processing Agreement, Section 5.

Current Sub-processors

Sub-processorPurposeData ProcessedLocationWebsite
Anthropic, PBC AI processing — Claude processes your requests and store data to generate responses Store data included in MCP tool calls (products, orders, customers as requested by you) United States anthropic.com
Shopify Inc. E-commerce platform — source of store data, OAuth authentication provider OAuth tokens, API queries and responses Canada / United States shopify.com
Stripe, Inc. Payment processing — handles premium subscription billing Name, email, payment method, billing address, transaction history United States stripe.com
Hetzner Online GmbH Cloud infrastructure — hosts the RunMyStore AI server All data stored and processed by the Service (encrypted at rest) Germany (EU) hetzner.com
Neon Inc. Database hosting — PostgreSQL database service User records, encrypted tokens, OAuth sessions, bearer token hashes United States neon.tech

Change Notification

Per our Data Processing Agreement, we will notify you at least 30 days before adding or replacing a sub-processor. You may object to a change within 14 days of notification.

To subscribe to sub-processor change notifications, email contact@runmystoreai.com with the subject "Subscribe: Subprocessor Updates."

Previous Changes

No changes since initial publication.